Privacy Policy

Meliora Learning Hub ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights, in line with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information We Collect

• Information you provide: name, email address, contact number, and enrollment details when you register or contact us.
• Learning data: your submissions, practice results, and progress within our courses.
• Payment information: processed securely through our payment provider; we do not store full card details on our own servers.
• Technical data: basic information such as browser type and usage logs to keep the service secure and working.

2. How We Use Your Information

• To provide and manage your enrollment and access to courses.
• To deliver assessments, feedback, and track your progress.
• To process payments and send related confirmations.
• To communicate with you about your account, schedules, and support requests.
• To improve our services and meet legal and regulatory obligations.

3. Sharing of Information

We do not sell your personal data. We may share it only with trusted service providers who help us operate (such as payment processors), or where required by law. These providers are required to protect your data.

4. Data Retention

We keep your personal data only as long as necessary for the purposes described here, or as required by law, after which it is securely deleted or anonymized.

5. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

6. Your Rights

Under the Data Privacy Act, you have the right to access, correct, or request deletion of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised "Last updated" date.

8. Contact

For any privacy questions or requests, contact us at support@meliora-global.com or visit our Contact page.