Cancellation & Refund Policy

This Cancellation & Refund Policy explains how cancellations and refunds work for courses and services purchased from Meliora Learning Hub. We believe in being completely clear and fair, which is why we let you fully try our service before you pay.

1. Try Before You Pay

Every student is given a free trial account with full access to experience the actual service before making any payment. This means you can use the platform, see exactly how it works, and understand precisely what you are getting before you decide to pay.

2. All Sales Are Final

• Because you are able to fully evaluate the service through your free trial before paying, all payments are final and non-refundable once made.
• By completing payment, you confirm that you have tried the service, understand what is being provided, and agree to these terms.

3. Cancelling Your Trial

You are free to stop using your trial account at any time before paying, at no cost and with no obligation. Simply do not proceed to payment if the service is not right for you.

4. Exceptional Cases

In rare situations, such as a duplicate payment or a technical billing error on our side, please contact us and we will review and correct the issue promptly.

5. How to Reach Us

For any questions about payments, your trial, or a billing error, email us at support@meliora-global.com with your full name, the course concerned, and the date of purchase.

6. Changes to This Policy

We may update this policy from time to time. The current version will always be shown on this page with a revised "Last updated" date.

7. Contact

For any questions about this policy, contact us at support@meliora-global.com or visit our Contact page.